Frequently asked questions

We can structure a dedicated discount for your usage, whether reserved or pay-as-you-go. For most workloads the effective bill lands 30–50% below buying direct.

Our engineers are available 7×24 and respond far faster than standard channels, with senior engineers following technical issues directly.

We support USD, HKD, CNY and more. We can top up on your behalf, so you never have to resubmit sensitive identity documents.

We operate under least-privilege access, encrypt every interaction, and never ask for your password, keys, or other secrets.

Our engineers come from the major public clouds with a decade-plus of experience each, and we advise on architecture based on your actual workload.